tag:blogger.com,1999:blog-10183701979332609302024-03-13T15:19:01.812-07:00DPD is EVILLord Manleyhttp://www.blogger.com/profile/10354068569945145770noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-1018370197933260930.post-58439910984030992082008-12-10T09:48:00.000-08:002008-12-10T10:14:16.721-08:00DPD are EVIL!DPD <a title="DPD deliveries" href="http://www.logisticsmanager.com/Articles/8551/Parceline+becomes+DPD.html">recently re-branded</a> from their old name, Parceline, to DPD, or Dynamic Parcel Deliveries.<br /><br />Dynamic, my arse.<br /><br />I looked around for <a href="http://www.logisticsmanager.com/Articles/8551/Parceline+becomes+DPD.html" title="Review of DPD">reviews</a> on the web for DPD and found <a href="http://www.ciao.co.uk/Parceline__Review_5646043" title="DPD suck">little positive</a> being said anywhere. What is being said is that they are a rip off. <br /><br />Generally DPD are getting a good reputation from senders, to be fair - they seem eager to collect parcels. On the flip side, recipients have nothing good to say.<br /><br />If you are not in at delivery, they offer to return the next day. In my experience this simply does not happen - they do not turn up at all, but say that they have. This may be an isolated instance, and it is not the primary complaint against DPD, so I will give them the benefit of the doubt and suggest that DPD merely made an administrative error in my case.<br /><br />What happens next?<br /><br />Well, DPD offer a variety of delivery options at this point.<br /><ul><li>Delivery on the next day, at an unspecified time (although in my case this never happened)<br /></li><li>Delivery before 10, Monday to Friday<br /></li><li>Delivery from 08:30 - 12, Monday to Friday<br /></li><li>Delivery from 12 - 6, Monday to Friday<br /></li><li>Delivery from 9 -1 on Saturday.<br /></li></ul><br /><br />That seems quite good really. Until you see that these delivery slots cost between £5.88 and £11.75 to book. For a four hour slot for a delivery that DPD have already been paid for.<br /><br />Well, I have to arrange something, so I had better call them. The number is 0871 244 4442. Wait a moment, that's 0871 2444442 - When I first looked at the whole number as a block, 08712444442, I missed it, but that's a premium rate number, is it not?<br /><br />Well, I am not having that, I went and found out the non-0871 number straight away (it is 0121 5002500) and I am glad that I did, I am not the only one who has had to <a href="http://www.3g.co.uk/3GForum/showthread.php?t=55575" title="DPD deliveries">wait for too long for an answer, whilst paying for the call</a>. Some ar complaining of calls costing <a href="http://whocallsme.com/Phone-Number.aspx/08712444442" title="DPD rip off">nearly £50</a>, plus the cost of rearranging a delivery, for a parcel which they have already been paid for.<br /><br />Summary?<br /><br />Do not use DPD.Lord Manleyhttp://www.blogger.com/profile/10354068569945145770noreply@blogger.com1